Cancellation and Payment Policies
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Cancellation:
- If you cancel your reservation up to 7 days before the check-in date, you will not be charged.
- If you cancel your reservation less than 7 days before the check-in date, you will be charged 30% of the total price of the reservation.
- If you do not show up on the check-in date, you will be charged 100% of the total price of the reservation.
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Payment:
- Payment can be made by credit or debit card, bank transfer.
- A deposit of 30% of the total value of the reservation is required to confirm the reservation.
Contact information
If you have any questions or need help with your booking, please contact us:
- Address: Danube Swan, 9868 Sushina (Hotel complex “Golden Hind”)
- Telephone: +359 876 24 2000 (if the phone is switched off, please call via Viber)
- Contact form on website
Our team is at your disposal and will be happy to help you with any questions or special requirements you may have. We look forward to your visit!